Engage people at all levels with the future success of the organisation;
	Translate top-level aspirations and plans into focused activities;
	Encourage interest and a sense of responsibility from everyone;
	Align training and development inputs with performance outputs;
	Benefit the organisation, its customers, its partners and its employees at all levels;
	Maximise the utilisation of resources;
	Minimise the risk of failure.

In our experience of helping organisations, we have found that senior managers have sometimes overlooked the need for a robust and effective process of performance management. Equally, some organisations have a performance management process or appraisal system, but fail to integrate it effectively with their business planning process.
Here are some reasons why attempts at performance management fail: -

	The system has not been integrated at all levels with other management processes;
	The system is complicated, mechanistic and generates a lot of paperwork;
	It has been introduced solely to meet a quality standard;
	Managers lack the leadership skills to fulfil the potential of the process;
	Participants lack the interpersonal skills to make the system work well;
	Employees are encouraged to focus their energy upon day-to-day task activities whilst working in a 'strategic vacuum';
	Measures of success for departments, teams and individuals are unrelated to overall business goals, removing any sense of responsibility for the overall performance of the organisation.

We believe in taking a holistic approach towards helping any organisation of people to be successful in business. This means developing a way to manage performance that is right for the organisation, consistent with its values, and helpful to all people involved in the business. If the process is working well it will make a clear and positive difference to the success achieved.

Performance Management Services

	Integration of performance management with existing management processes;
	Design and development of new management processes;
	Facilitation of working parties, quality improvement and project teams.
	Training to help leaders utilise performance management process effectively and provide ongoing coaching.